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Directories are live: providers and local payment methods.
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Glossary

Payments terms

A concise glossary for the terms that come up most often in payments projects — focused on how operators actually use them.

Risk & disputes

3-D Secure / Strong Customer Authentication (SCA)

A set of authentication flows where the issuer challenges the customer (e.g., SMS, app push, biometrics) before approving a transaction.

Core concepts

Acquirer (acquiring bank)

The financial institution that holds your merchant account and is on the hook for accepting card transactions on your behalf.

Core concepts

Authorization

The step where the issuer decides whether to approve a payment attempt based on risk, balance, and scheme rules.

Core concepts

Authorization rate

The percentage of attempted payments that receive an approval from the issuer.

Risk & disputes

Chargeback

A card dispute where the issuer reverses a transaction and pulls funds back from the acquirer on behalf of the cardholder.

Risk & disputes

Dispute / chargeback ratio

The share of processed transactions that turn into chargebacks over a given period, typically measured per scheme.

Fees & pricing

Interchange

The fee that card schemes route from the acquirer to the issuer for each transaction; it is largely non-negotiable and varies by market and card type.

Core concepts

Issuer

The bank or institution that issued the customer’s card and ultimately approves or declines each authorization request.

Methods & coverage

Local payment methods (LPMs)

Non-card methods preferred in specific markets, such as bank transfers, vouchers, or wallets.

Core concepts

Payment orchestration

An architectural pattern where you route payments across multiple PSPs, acquirers, and risk tools through a single control layer.

Operations & reporting

Payment routing

Logic that decides which PSP, acquirer, or method to use for a given transaction.

Core concepts

Payment service provider (PSP)

A provider that bundles gateway, acquiring, and often risk and reporting into a single payments platform.

Fees & pricing

Scheme fees

Fees charged by card networks (schemes) on top of interchange for using their rails, often blended into provider pricing.

Operations & reporting

Settlement & reconciliation

The processes of receiving funds from providers and matching them back to transactions and ledger entries.

Risk & disputes

Tokenization

Replacing raw card numbers with tokens that can be stored and used safely across your systems.